Internet Research & Analytics

  • Gather any information from internet
  • Compiling information in word, excel
  • Power point Presentations
  • Article research, Market research
  • Product or Service research
  • Manufacturer research
  • Any specific information gathering exercise
  • Creating graphs and charts
  • Analyzing graphs and charts
  • Monitoring and competitor facts research & analysis
  • Customized research and analysis
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Website Creation, Maintenance, Software Development & IT Support

WordPress | Joomla | HTML / CSS | PHP / MySQL | Dotnetnuke | Moodle

  • Develop new websites
  • E-commerce solutions
  • Hosting & cpanel set up
  • Flash and animation integration
  • CMS set up
  • Blog set up and updates
  • Domain name registration and hosting ( go daddy, hostgator , business catalyst , network solutions)
  • Updating existing websites
  • Custom software development
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Appointment Setting & Call Answering

  • Calendar management
  • B2B/B2C appointment setting
  • Making business and personal reservations
  • Client visit scheduling
  • Sending invites and responding to invitations
  • Virtual reception with your company’s welcome message
  • Customer services- desk.com, talksoftonline
  • Interview schedules
  • Product and services information
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Bookkeeping Services

Quickbooks | Peach tree | MYOB | Quicken | Freshbooks

  • Data Entry – We can log into your desktop computer using a desktop sharing application such as
    • Log Me In
    • Teamviewer or
    • GoTo My PC
  • Bank reconciliation.
  • Bookkeeping
  • Database Creation & Management
  • Basic / complex database creation
  • Web based database creation
  • Record/ entry sorting
  • Microsoft access management and update
  • Data Entry:from business cards, scanners, emails.
  • Data filtration
  • Data compilation
  • Data analysis: to pull out records, charts, graphs. Running data import scripts
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Email Marketing & Management, Chat Support

  • Managing and sending out emails.
  • Aweber , constant contact, mailchimp and use of other e-marketing tools
  • VMware and Zimbra software support
  • Vertical response software use for email , social and event marketing.
  • Social email marketing using – socialoomph
  • Answering queries via email
  • Customer support
  • Sending follow up or reminder emails
  • Ticket based email management
  • Online chat for your website
  • Presentations, Spread Sheets & Ms Excel Management
  • Creating Power point presentations, Google docs.
  • Enhance existing presentations
  • Data analysis from spread sheets, into charts, graphs
  • Document formatting & conversion.
  • File conversion-quick SVG.
  • Ms Excel management
  • Flash presentation for websites.
  • Researching relevant data and compiling it into readable spread sheets
  • Creating templates for power point presentations.
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Search Engine Optimization (SEO) & Pay Per Click Management ( PPC)

SEO | PPC | Content writing | Blogs | Social Bookmarking

  • Search Engine Optimization – on page / off page
  • Improve rankings
  • Pay per click campaign management
  • Keyword research to target the right market for your business
  • Creating focused Meta tags, Title Tags, Alt tag.
  • Link Exchange, Directory Submissions, RSS submission.
  • Web 2.0 Internet Marketing
  • Social Network Marketing
  • Social Bookmarking
  • Video viral marketing via YouTube
  • Traffic Generation via Blog setup, forum posting & forum submissions.
  • Article Writing, Article submission, Press Releases.
  • Newsletter submissions
  • Custom Facebook page creation
  • Twitter and LinkedIn posts, updates and networking
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Sales & Marketing, Market Research & Ecommerce Support

  • Email and ticket based customer support
  • Telemarketing
  • Ad postings and classifieds.
  • Incorporating newer strategies
  • Email marketing and online marketing.
  • Managing, tracking orders, sales, Invoice updates
  • Visitor invites-trade shows, events
  • Email marketing – template designing, coding and sending out bulk emails
  • Internet marketing- hire our internet marketing Virtual assistant
  • Manage and make new policies for your products
  • Studying growth of various areas related to your campaign
  • Pricing, product development and formulating newer strategies
  • Competitive analysis – MBA Virtual assistant
  • Market research
  • Product research, manufacturer research, putting together a business plan- MBA Virtual assistant.
  • Marketing plan preparation
  • Ecommerce support
  • Transcription Service & Video / Audio Editing
  • Dictation, interviews, business meetings
  • Conference calls, focus groups, press briefings, lectures
  • Radio shows, penal discussions, seminars
  • Voicemail transcription, transcription for video file
  • Aegisub – map the text with audio file.
  • Camtasia – camtasia studio 5.1.0
  • Animoto , VLC media player
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Customer Relationship Management (CRM & CMS support)

Salesforce | High Rise | Central desktop | Ecommerce stores & platforms | Sage ACT  | Sugar CRM | Zoho

  • Customer satisfaction surveys
  • Making phone calls to clients
  • Capture, storage and analysis of customer information.
  • Managing CRM database
  • Quotations and sales order management
  • Maintaining service records
  • Managing sales, invoice updates
  • Updating, entering new leads and information
  • Pulling out relevant graphs and charts for analysis from your CRM
  • Uploading products , images , Photoshop editing – uploading them on your store.
  • Netsuite – ERP + CRM
  • Daylite – projects + sales + calendar + emails management
  • Vend – inventory management software. Upload images , product description.
  • Batchbook – social CRM updates.
  • Manage all your ecommerce stores & platform updates: Magento , OS commerce, ZEN desk, Cube Cart , X Cart, Prestashop and others.
  • Personal Tasks
    • Any type of personal tasks
    • Book tickets for concerts, gigs, playoffs
    • Reservations for golf, spa, beauty treatments
    • Dental or medical check up, car servicing.
    • Correspondence with friends & Family
    • Birthday/Anniversary reminders and sending gift & card sending
    • Dinner Reservations, other reservations (research)
    • Booking transportation.
    • Travel and Vacation research
    • Organizing events / planning for a party
    • Sending out invites
    • Creating custom invites
    • Household tasks help – researching the available options.
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Recruitment and Employment Services (HR support)

  • Job search
  • Curriculum Vitae / Resume updates
  • Creating & Postings Job openings on various / websites
  • Managing technical recruiting databases
  • Manage candidate database
  • Companies – HR Support
  • Send out emails or make phone calls to short-listed candidates
  • Sorting out Curriculum Vitae / resumes to screen candidates
  • Interview scheduling
  • Creating and updating your CV
  • Finding jobs
  • Applying for jobs on various websites
  • Update on interview calls and schedule them for you
  • Researching on job profile, company details, benefits and other related information
  • Get driving directions; time needed, restaurants, parking spots and other related search to make your interview day stress free
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General Tasks

  • Email and ticket based customer support
  • Manage files on dropbox , Google drive, yousendit ( file sharing).
  • Use of filezilla
  • Use of Ms word , Ms excel , PPt , google docs , outlook , talksoftonline
  • Back office-handling availability updates, updating rental rates etc.
  • Event management
  • Real estate tasks
  • Get quotes, place orders, work on remote desktop
  • Upload / download images on FLICKR , Picasa
  • Update surveys, send out surveys via email , phone.
  • Creating online forms
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